Get in Touch with SYN-FAB®
Reach out to our engineering team for quotes, custom imaging solutions, or technical support.
SYN-FAB IS TRUSTED BY INDUSTRY LEADERS
Send Us a Message
Use the form below to request a quote, schedule service, or ask a technical question. A SYN-FAB® engineering specialist will review your request and respond within one business day.
User Message
Corporate Headquarters
Prefer to reach out directly? Contact our Mobile, Alabama headquarters for immediate assistance and technical support.
Trusted by the World's Most Demanding Plants
Proven in the Toughest Environments
I want to highlight the exceptional work of Mike, Keith, and Monty. They have been instrumental in the successful upgrade of the camera system for all three of our furnaces. Their expertise and support ensured a smooth transition for this critical project.
Todd P.
US Steel
Frequently Asked Questions
Have a quick question about lead times, repairs, or support? Check our most common inquiries below. If you need technical assistance for a specific application, please reach out to our engineering team directly.
No. An RMA is not required; however, customers should contact Syn-Fab before returning equipment for repair or evaluation so the repair can be properly identified and scheduled.
Yes. Syn-Fab offers remote technical support by telephone, email, and Microsoft Teams to assist with troubleshooting, system setup, diagnostics, and operational questions. Remote support can often resolve issues quickly without requiring an onsite visit.
Yes. Syn-Fab provides installation supervision, system commissioning, troubleshooting, maintenance, and repair support. All field service is performed by experienced Syn-Fab factory technicians.
The front objective lens is your first line of defense in a high-temperature environment. You can field-replace the lens tip on most of our systems to quickly restore optimal imaging. Watch our step-by-step Syn-Fab camera lens replacement video on our Syn-Fab University page for a full demonstration.